Techs are nice , goes beyond there duty . And i like that they explained to me what they are using , what will happen and if i am concerned call anytime .. day or night!! My biggest concerns where my children and pets !! Thank you Lawrence Termiteand Pest control. P.S. WE LOVED THEM SO MUCH WE HAD THEM START DOING OUR LAWN WORK. LAWEENCE GREEN LAWN IS AWESOME!!